www.AVT.bike Logo

 

AVT.Bike - Contact Us AVT Accepts Visa, MasterCard, Discover, American Express, and PayPal  

  

   Your account View Cart Basket Contents  CheckoutCheckout  
Choose a currency

American Made
AVT Outlet
Bolts - Titanium & Steel
Bottle Cages and Water Bottles
Bottom Brackets
Chris King - Outlet Wheel Sets
Chris King 15mm LD Hubs
Chris King 15mm SD Hubs
Chris King 20mm Hubs
Chris King 24mm Hubs
Chris King BMX Hubs
Chris King Hubs • BOOST Hubs
Chris King Bottom Brackets
Chris King Classic Cross Hubs
Chris King Classic Hubs
Chris King Clothing
Chris King Clothing and Accessories
Chris King Featured Hubsets
Chris King Flag Headsets
Chris King Headset Parts
Chris King Headset Spacers
Chris King Headsets
Chris King Hubs • Headsets 
  • Bottom Brackets • Parts • Tools

Chris King ISO XD Hubs
Chris King Items
Chris King MTB ISO Disc Hubs
Chris King Parts
Chris King Parts - Bottom Brackets
Chris King Parts - Headsets
Chris King Parts - Hubs
Chris King Parts and Tools - All
Chris King Purple Components
Chris King R45 Road Hubs
Chris King Single Speed Disc Hubs
Chris King Single Speed Hubs
Chris King Tandem Hubs
Chris King Tools
Chris King Tools and Lube
Chris King Wheels4Life Items
Chris King Wheelsets
Chris King Component Maintenance Kits
Cogs - Aluminum
Cogs and Freewheels
Cranksets and Crank Parts
Hats
Headsets and Parts
Hubs and Hub Parts
Paul Components - ALL
Paul Components Items
Phil Wood - ALL
Phil Wood BMX Hubs
Phil Wood Bottom Brackets
Phil Wood Lube & Tools
Phil Wood MTB Hubs
Phil Wood Parts
Phil Wood Road Hubs
Phil Wood Seat Post Clamps
Phil Wood Skewers
Phil Wood Stem Caps
Phil Wood Touring Hubs
Phil Wood Track Cogs
Phil Wood Track Hubs
Portland Design Works Fenders
Seatposts
Single Speed
Skewers
Stan's NoTubes
Ti Cycles
Titanium
Tools and Lubricants
Wheelsets, Wheels and Wheel Parts
White Industries
Wound Up Forks
Chris King Matte Punch Components
Rims

     
 

 
 

The AVT Guarantee & Return Policy

At AVT, our primary concern is your complete satisfaction. Should any item fail to meet your expectations, you may return it within 60 days for exchange or refund of the purchase price, with the exceptions below.

In the event that you receive a defective product or we make an error in your shipment, we will replace it at no cost to you and pay for the return shipping as well.  When returning non-defective items or when there was no error on our part, we will still gladly accept your return and the return shipping cost is yours in that case.

If a replacement part is needed, or only a portion of your order requires attention, we’re glad to take care of it immediately to get you on your bike as fast as possible.

Before sending an item for return or exchange, please Contact Us and we'll give you an RA (return authorization) number.  This will help us expedite your return or exchange as soon as it arrives.

EXCEPTIONS

RETURNS ARE ACCEPTED ONLY FOR ITEMS THAT HAVE NEVER BEEN INSTALLED AND ARE IN BRAND NEW CONDITION WITH ALL ORIGINAL PACKAGING & MATERIALS. HUBS ARE RETURNABLE ONLY IF A SPOKE HAS NEVER BEEN INSERTED AND THEY ARE IN PERFECTLY NEW CONDITION WITH NO MARKS ON THE HUB OR ON ANY SPOKE HOLE. THIS INSURES THAT ALL CUSTOMERS RECEIVE ONLY BRAND NEW PRODUCTS. THANK YOU FOR YOUR COOPERATION.

Custom Orders: When we order custom items from the factory (examples include custom built wheelsets, custom forks, and bike frames,)  the factory won't take them back.  However, to provide you with the best customer service, if you need to return a custom order, we will accept it from you, but we will have to charge you a 15% restocking fee.  However, if there is any issue with the workmanship, we'll repair it at no cost to you.  Regularly stocked wheelsets, forks, and bike frames may be returned with no restocking fee.  Also note that any changes to a custom order must be made within 3 days of the order date.

WARRANTY DETERMINATION

Most manufacturer's make their own warranty determinations, rather than letting dealers make the determination.  Manufacturers would like to inspect every component that is submitted for warranty so they can evaluate changes that may or may not need to be made.  You are welcome to send your component to us and we will then forward it to the manufacturer, or you can send your component directly to the manufacturer, whichever you prefer.

CURRENCY CONVERSION

Regardless of the currency you made your purchase in, we are paid in USD.  If we issue a refund to you, we are only able to refund on our end in USD.  Your refund will then be converted to your own currency by your bank card company or by PayPal.  Please note that you may receive more or less than your original purchase price due to the exchange rate difference.


Thanks very much for choosing AVT. We appreciate your business and look forward to serving you now and far into the future.

Best regards and happy riding!



The Customer Service Team at AVT

 

     

   
PayPal Logo
   


© 1997-2017 AVT.Bike (American Velo Tech LLC) • All Rights Reserved