With everything that's going on in the world right now related to Corona virus we wanted to update you all on how this is impacting us at AVT and our ability to continue to serve our customers.
Our priority, like many others at this time is on the safety of our team and suppliers. In some ways we feel fortunate to live in a more rural area in Southern Oregon which has yet to experience any cases. At the same time we are watching what's happening to friends and loved ones in other parts of the world which have been gripped by far more serious outbreaks and bracing ourselves for what might be coming.
Nevertheless, like many small businesses at this time we are still operational. We're still processing and shipping orders at a time when all businesses need continued support in tough economic times.
However we do ask that you allow more time for replies to email, for orders to ship, and for them to be delivered.
Current Situation @ March 24th:
- Chris King is operating normally so we are taking orders as usual for any CK product. Expect a little longer to ship out any orders due to reduced staffing at AVT as some staff work remotely and we operate a reduced shipping operation.
- Paul Components are also operating as normal.
- White Industries is running with a much reduced staff operation, so orders will take longer to ship (around 5-7 days).
- Phil Wood are now closed for at least 2 weeks, we're still taking orders but these products will ship once Phil re-open.
In the meantime we're still focused on running our business and doing our best to support our suppliers, most of whom are medium sized domestic manufacturers. With this in mind we're offering a 15% discount on any orders over $499 for regular customers that still want to shop during this time for non urgent orders that may take longer to ship. Just use code: OPENFORBUSINESS
Please stay safe out there, minimise social contact, enjoy some fresh air outside if you can and stay active in a responsible way (and that might mean not riding your bike right now).
As the situation changes we'll update you, and we thank you for your support and understanding during this testing time for us all.
Regards, Alex, Kellan and Brendon from AVT.
We know that many of you, like us here at AVT live in areas which are now subject to varying degrees of stay inside orders. Much as we'd prefer to be riding in the hills around Ashland we've switched inside to using the home trainer.
With this in mind we have the following trainers available on a pre-order basis for USA customers only. in the interests of making these available quickly we are listing theme her and taking orders for them, so if you are interested shoot us an email and we'll create a manual order for you to check out and pay.