June 02, 2020 1 min read
Last month our friends at White Industries were subject to a complete shutdown for several weeks last month due to COVID. They have since re-opened and while production and inventory are back to normal, restrictions on the number of staff assembling and shipping orders mean longer wait times.
This has been made even more challenging due to a massive spike in orders as everyone seems to be fixing up their bike and getting out on ton the roads / trails right now (good news for all of us!).
Here at AVT we rely on White Industries to assemble all hubs, headsets, BBs and cranks on demand for us so that we can offer every color and spec at all times. Normally this means a 5-7 day turnaround before shipping. Unfortunately these are not normal times, and right now orders are taking at least 10-14 days, and in some cases even longer before they ship.
We appreciate your patience with this and we're confident the product is well worth the wait. We love White Industries gear here at AVT, and kudos to the whole team at White Industries who are continuing to do great work as always under difficult circumstances.
Of course If you are one of the customers affected by this and you really need your parts sooner, we get it, just hit us up for a refund.
September 11, 2023 13 min read